Refund policy
Last updated 29 October 2026
If NoKontact isn't right for you, you can have your money back.
NoKontact is not therapy or crisis support.
If you are in danger or thinking about harming yourself, contact your local emergency services now, or find a free helpline in your country at findahelpline.com. In the US you can call or text 988. In the UK and Ireland, Samaritans are on 116 123.
14 days, no questions asked
For 14 days after any purchase (including upgrades and add-ons), email hello@nokontact.com from the address you bought with and ask for a refund. You don't need to give a reason.
We refund the full amount to your original payment method through Stripe. It usually shows up in 5 to 10 business days, depending on your bank.
After a refund
Access to the refunded product ends. Anything you wrote in the app stays on your device.
After 14 days
We can't usually refund after 14 days, but if something went wrong, write to us anyway and we'll look at it fairly.
Questions about this page? Email hello@nokontact.com.